Introduction

Focused Driven Lifestyle Coaching, LLC ("we," "our," or "us") operates the Focused Driven Coaching platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform.

We are committed to protecting your privacy and ensuring the security of your personal information. Please read this policy carefully to understand our views and practices regarding your personal data.

• Provide the Service: Enable coaching features, session tracking, goal management
• Improve the Service: Analyze usage patterns, fix bugs, develop new features
• Communicate with You: Send session reminders, updates, support responses
• Process Payments: Handle subscriptions and invoicing through Stripe
• Ensure Security: Protect against fraud, abuse, and unauthorized access
• Legal Compliance: Comply with legal obligations and enforce our Terms of Service
• Analytics: Understand how users interact with the platform (anonymized data)

Data Sharing and Disclosure

We implement industry-standard security measures to protect your personal information:

Your Privacy Rights

You have the right to:

• Access Your Data: Request a copy of all personal information we hold about you
• Update/Correct Data: Modify inaccurate or incomplete information
• Delete Your Data: Request deletion of your account and associated data
• Export Your Data: Receive your data in a portable format (data portability)
• Opt-Out of Communications: Unsubscribe from marketing emails (transactional emails still sent)
• Restrict Processing: Limit how we use your data in certain circumstances

Data Retention

We retain your personal information for as long as necessary to provide the Service and comply with legal obligations:

• Active Accounts: Data retained while account is active
• Deleted Accounts: Data deleted within 90 days of account deletion request
• Legal Requirements: Some data retained longer if required by law (e.g., financial records: 7 years)
• Backups: Backup copies may persist for up to 30 days after deletion

Children's Privacy

Our Service is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will delete it.

International Users

Our Service is operated in the United States. If you are accessing from outside the US, your information may be transferred to and processed in the US, which may have different data protection laws than your country.

By using the Service, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to non-discrimination for exercising your privacy rights

GDPR Rights (EU Users)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access, rectify, or erase your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for the Service to function (authentication, security)
• Performance Cookies: Help us understand how you use the Service
• Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings. Note that disabling essential cookies may affect Service functionality.

Third-Party Links

Our Service may contain links to third-party websites (e.g., payment processors, social media). We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.